Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business that provides these benefits to your business with 100% satisfaction guarantee. below are the reasons you can depend on ZipZap IT to keep you and your business up and running:
ISO 9001:2015 Certified company - We know Process and Quality of Service and we are ISO certified to prove it.
100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Quick response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. With your permission, we can log in to your device remotely and resolve the issues immediately.
Reputable - ZipZap IT Solutions has been around since 2007, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term US government and fortune 100 clients who year after year put their trust in us.
Experienced - We hire only seasoned, professional technicians with at least 5-10 years experience with Secret or Public Trust clearance. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology.
One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website development, and maintenance renewals. We focus on your IT so you can focus on your business.
Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24 X 7 X 365 to identify issues and address them before they become problems, rather than putting out fires.
Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.